Delivery Schedule Information

Below is the schedule for iCare deliveries. Aramark will make every attempt to deliver your gift on the next scheduled delivery day. Please review regularly as schedules are subject to change based on holidays and facility requirements. It is recommended that you have all orders submitted at least 48 hours prior to the delivery schedule to ensure your loved one receives their gift at the first opportunity.

In certain cases, inmates may not be eligible to participate in iCare. Once you select your loved one's name a message will alert you if they are ineligible to receive iCare. Due to privacy policies, we cannot provide the details regarding your loved one's restriction. During the time an inmate is restricted you will not be able to complete the purchase. 

With respect to freshly prepared iCare orders, one timely delivery will be attempted. If a freshly-prepared order is canceled for any reason, or if a delivery is not possible for any reason, the food will be disposed of in its entirety and the order will not be refunded.

Orders will be delivered Monday, Tuesday, Thursday and Friday. 

While orders are typically delivered within 5 days, Aramark has 30 days to fulfill your order before our customer service center will open a case for your order. Disputes on orders placed within 5 days of your order date could result in your loved one losing their ability to order iCare in the future.